Privacy Policy
Your privacy is important to us.
This Privacy Policy explains how Flexpert collects, uses, discloses, and safeguards your information when you use our websites, services, and online courses. We are committed to protecting your personal data and being transparent about our practices.
1. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties where applicable.
Information you provide
- Account details such as name, email, and password.
- Billing information when you purchase a service or course.
- Content you submit, such as messages or project briefs.
Information collected automatically
- Device and browser type, IP address, and usage data.
- Pages visited and interactions, via cookies and analytics.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Process payments and deliver courses you enroll in.
- Communicate with you about updates, support, and offers.
- Detect, prevent, and address fraud or security issues.
- Comply with legal obligations.
You can unsubscribe from marketing communications at any time using the link in any email, without affecting service-related messages.
3. Information Sharing
We do not sell your personal data. We may share information only in these limited circumstances:
- With trusted service providers who process data on our behalf under strict confidentiality.
- To comply with legal obligations or valid legal requests.
- In connection with a merger, acquisition, or sale of assets, with notice to you.
4. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security reviews.
All data transmitted between your browser and our servers is encrypted using TLS. Passwords are hashed and never stored in plain text.
5. Cookies Policy
We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the Service is used.
- Essential cookies — required for the Service to function.
- Preference cookies — remember settings like your theme.
- Analytics cookies — help us improve the experience.
You can control cookies through your browser settings. Disabling some cookies may affect functionality.
6. Your Rights
Depending on your location, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@flexpert.studio.
7. Children's Privacy
The Service is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
8. Third-Party Links
The Service may contain links to third-party websites or services that we do not operate. We are not responsible for their privacy practices, and we encourage you to review their policies.
9. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted here with a revised “Last updated” date. We encourage you to review it periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
- Email: privacy@flexpert.studio
- Address: 442 Market Street, Suite 1200, San Francisco, CA 94111